Privacy Policy


The BB Jersey app (the App) is developed and maintained by Sound Culture Ltd T/As MissyRedBoots (MissyRedBoots) on behalf of States of Jersey Police at no cost to the user. The App is one of a series of Backup Buddy mental health and wellbeing awareness apps designed for UK Police and Emergency Services.

This page informs users of the App about our policies with the collection, use, and disclosure of Personal Information. If you choose to use the App, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the App. We will not share, rent or sell your information with any third-party outside of our organisation, other than as necessary to facilitate your use of the App, unless if requested by the police or regulatory bodies or legal advisors.

Information Collection and Use

The App uses third-party services that may collect information used to identify you such as YouTube. Click here for their Privacy Guidelines. We want to inform you that whenever you use the App, in case of an error in the app we may collect data and information on your phone called Log Data through third-party services. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilised, the time and date of your use of the App, and other diagnostic data.

Any email addresses listed for organisations in the App are the responsibility of their owners and using them to enquire requires sending your personal data to those organisations whose own privacy policies will apply.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. The App does not use “cookies” explicitly. However, the App may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse cookies, you may not be able to use some parts of the App.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of the App that such third parties may have access to Personal Information such as your IP address, but this App does NOT collect or store any other personal details. The reason is to perform the tasks assigned to them on our behalf, and they are obliged not to disclose or use any information for any other purposes.

Secure data handling, retention and deletion

The App only collects anonymous data like your IP address for the purposes set out above and such data is only retained for the duration of those purposes.


The App contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage users to be aware when they leave the App and to read the privacy statements of any other site that collects personally identifiable information.

Privacy Policy Updates

We reserve the right to change this Privacy Policy and recommend that you check it periodically so that you are informed of any changes.

Contact Us

If you have any questions or suggestions about our Privacy Policy, then please do not hesitate to contact us. For the Privacy Policies of the Apple App Store please click here and click here for Google Play.